{"id":5057,"date":"2023-10-27T13:54:40","date_gmt":"2023-10-27T12:54:40","guid":{"rendered":"https:\/\/azemad.assemble.website\/frequently-asked-questions\/"},"modified":"2026-10-28T17:18:39","modified_gmt":"2026-10-28T17:18:39","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/sport.azemad.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5057\" class=\"elementor elementor-5057 elementor-1497\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6045acc e-flex e-con-boxed e-con e-parent\" data-id=\"6045acc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9027be8 e-n-tabs-none elementor-widget elementor-widget-n-tabs\" data-id=\"9027be8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"151157736\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-1511577361\" data-tab-title-id=\"e-n-tab-title-1511577361\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-1511577361\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tFrequently Asked Questions\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1511577362\" data-tab-title-id=\"e-n-tab-title-1511577362\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1511577362\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tConfigurator doubts\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-1511577361\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1511577361\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-c0c4bdc e-con-full e-flex e-con e-child\" data-id=\"c0c4bdc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa671c8 elementor-widget elementor-widget-n-accordion\" data-id=\"aa671c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1780\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1780\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> WHO\u00b4S AZEMAD SPORT? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1780\" class=\"elementor-element elementor-element-bbe8b36 e-con-full e-flex e-con e-child\" data-id=\"bbe8b36\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9181ab0 elementor-widget elementor-widget-text-editor\" data-id=\"9181ab0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>AZEMAD Sport is a business segment of AZEMAD\u00b4s directed to sport, more specifically to Rink Hockey. We are the world\u00b4s number 1 brand for Rink Hockey sticks and we offer a range of sticks that reaches all stages and any style of player. We are constantly developing and innovating, launching products that support players across the range of sports equipment for Rink Hockey.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1781\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1781\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> WHAT KIND OF PRODUCTS AND SERVICES DO YOU OFFER? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1781\" class=\"elementor-element elementor-element-e4dc9f9 e-con-full e-flex e-con e-child\" data-id=\"e4dc9f9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a54041a elementor-widget elementor-widget-text-editor\" data-id=\"a54041a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We offer products associated with Rink Hockey, but also some products that adapt to other situations. You can check our entire <a href=\"\/loja\">product catalog<\/a>, follow our <a href=\"\/blog\">Blog<\/a> or subscribe to our newsletter to keep up with all the news.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1782\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1782\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> How can I buy Azemad products? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1782\" class=\"elementor-element elementor-element-dc48dd3 e-con-full e-flex e-con e-child\" data-id=\"dc48dd3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81509df elementor-widget elementor-widget-text-editor\" data-id=\"81509df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\">You have three options:<\/p><p><strong>&#8211; Online store:<\/strong> available at <span style=\"text-decoration: underline\"><a href=\"https:\/\/sport.azemad.com\/en\/store\/\" target=\"_blank\" rel=\"noopener\">sport.azemad.com\/en\/store<\/a><\/span>. You buy directly from Azemad.<\/p><p><strong>&#8211; Official distributors:<\/strong> shops and distributors that promote and sell our products and meet our standards. You can find the list on the <a href=\"https:\/\/sport.azemad.com\/en\/stores\/\" target=\"_blank\" rel=\"noopener\" data-wplink-edit=\"true\">\u201c<span style=\"text-decoration: underline\">Stores<\/span>\u201d<\/a> page.<\/p><p><strong>&#8211; At our premises<\/strong> in Oliveira de Azem\u00e9is, Portugal. We always recommend checking beforehand (by email or phone) that the products you want are in stock.<\/p><p dir=\"ltr\">If you can\u2019t find what you\u2019re looking for, contact us by email at <a href=\"mailto:sport@azemad.com\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline\">sport@azemad.com<\/span><\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1783\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1783\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> WHAT ARE THE ADVANTAGES OF BUYING THROUGH DISTRIBUTORS? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1783\" class=\"elementor-element elementor-element-7945fac e-flex e-con-boxed e-con e-child\" data-id=\"7945fac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a43d5d0 elementor-widget elementor-widget-text-editor\" data-id=\"a43d5d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our recommended distributors are qualified to provide you with an excellent pre and post-sale service, assisting you in the purchase process. If you have any complaints to make, they will also be able to make a first evaluation of the product and assist you in the exchange process in case of manufacturing defect.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1784\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1784\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> IS IT POSSIBLE TO BUY PRODUCTS AT YOUR FACILITIES? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1784\" class=\"elementor-element elementor-element-0edaf06 e-flex e-con-boxed e-con e-child\" data-id=\"0edaf06\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e024003 elementor-widget elementor-widget-text-editor\" data-id=\"e024003\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes. Our facilities are located in Oliveira de Azem\u00e9is, Portugal. All products can be purchased directly at our company; however, we always recommend a prior check (via email or phone) to assess the availability of the product(s) in question. Currently, we only offer in-person sales with cash payment.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1785\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1785\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> DO YOUR PRODUCTS HAVE A WARRANTY? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1785\" class=\"elementor-element elementor-element-222d2f9 e-flex e-con-boxed e-con e-child\" data-id=\"222d2f9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22ed79c elementor-widget elementor-widget-text-editor\" data-id=\"22ed79c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes. For purchases made on our website, Consumers benefit from the 3-year legal guarantee from delivery, and Professional Customers from a 2-year warranty covering manufacturing defects. The warranty does not cover damage caused by misuse, accidents or impacts outside normal use. To make a warranty claim, contact us at <span style=\"text-decoration: underline\"><a href=\"mailto:sport@azemad.com\" target=\"_blank\" rel=\"noopener\">sport@azemad.com<\/a><\/span> with your proof of purchase. The product may need to be sent to our facilities so that our specialised technicians can carry out a technical assessment. If a lack of conformity is confirmed, the Consumer bears no costs. For purchases made in shops or from distributors, the warranty must be handled by the point of sale where the product was bought.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1786\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1786\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> WHAT IF THERE\u00b4S PROVEN MANUFACTURING DEFECT? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1786\" class=\"elementor-element elementor-element-6940aad e-flex e-con-boxed e-con e-child\" data-id=\"6940aad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-86eb5f9 elementor-widget elementor-widget-text-editor\" data-id=\"86eb5f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If the defect is confirmed, Azemad Sport repairs or replaces the product with an identical one or one of equivalent value from the same range, at no cost to the Customer, including shipping. Where provided for by law, the Consumer may also request a price reduction or termination of the contract.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1787\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1787\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> CAN THE RESELLERS EXCHANGE\/ REFUND MY PRODUCT? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1787\" class=\"elementor-element elementor-element-2594139 e-flex e-con-boxed e-con e-child\" data-id=\"2594139\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73b2c9a elementor-widget elementor-widget-text-editor\" data-id=\"73b2c9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All our official retailers should be able to conduct a preliminary analysis to check for manufacturing defects. If the manufacturing defect is unequivocal, they will have the authority to make an immediate exchange of the product in question. In case of doubt, the product will be sent for technical evaluation at our facilities. In relation to the refund, it will depend on the business model of each distributor, being a matter beyond AZEMAD&#8217;s control.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1788\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1788\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> I\u00b4VE VISTED A DISTRIBUTOR ON YOUR LIST, BUT DOESN'T HAVE THE PRODUCT I WANT. HOW CAN I BUY IT? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1788\" class=\"elementor-element elementor-element-8716a3a e-flex e-con-boxed e-con e-child\" data-id=\"8716a3a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b083de8 elementor-widget elementor-widget-text-editor\" data-id=\"b083de8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sometimes there may be stock shortages in certain products and sales points. If you do not find the items you want, you can check with the retailer about the possibility of placing an order and he\/she will assist you in the purchasing process. You can also contact us directly and we will analyze the best sales method for your case.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1789\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1789\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> I WHISH TO BECOME AN AZEMAD DISTRIBUTOR, HOW CAN I DO IT AND WHAT DO I NEED? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1789\" class=\"elementor-element elementor-element-1eee725 e-flex e-con-boxed e-con e-child\" data-id=\"1eee725\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-325f153 elementor-widget elementor-widget-text-editor\" data-id=\"325f153\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can apply to resell our products on the <a href=\"https:\/\/sport.azemad.com\/en\/stores\/\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline\">distributors page<\/span><\/a>. After reviewing your application and in case of a pre-approval, we will provide you with our commercial terms and conditions. We value experience, ethics, ambition and the business method you intend to implement. However, becoming an official distributor and listed in our communications, will be pending evaluation over a certain period of time, where you will be required to meet certain business objectives.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-17810\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"11\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-17810\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> WHAT\u00b4S THE #TEAMAZEMAD? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-17810\" class=\"elementor-element elementor-element-1114e67 e-flex e-con-boxed e-con e-child\" data-id=\"1114e67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-add3bf1 elementor-widget elementor-widget-text-editor\" data-id=\"add3bf1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>#TeamAZEMAD are of those members that support AZEMAD. We choose the best players and those who relate to our values \u200b\u200bto represent us and be a source of inspiration for all Rink Hockey lovers. But everyone can be part of our team, in one way or another. Subscribe to our newsletter and receive all our news in advance, possible offers and do not miss any news AZEMAD!<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-17811\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"12\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-17811\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> CAN I BECOME AN AZEMAD SPONSORED PLAYER? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-17811\" class=\"elementor-element elementor-element-c3ba573 e-flex e-con-boxed e-con e-child\" data-id=\"c3ba573\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e9612c elementor-widget elementor-widget-text-editor\" data-id=\"4e9612c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We would like to support and collaborate with all athletes, but unfortunately it is not possible. In addition to the players who officially represent us, we also collaborate and support other players. If you think you have charisma, you are an inspiration to other athletes and you have a message to pass on, get in touch with us. We will analyze and certainly keep a close eye to your path and evolution!<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-17812\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"13\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-17812\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> AND HOW TO BECOME AN AZEMAD SPONSORED CLUB? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-17812\" class=\"elementor-element elementor-element-98ebea2 e-flex e-con-boxed e-con e-child\" data-id=\"98ebea2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a427b8e elementor-widget elementor-widget-text-editor\" data-id=\"a427b8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>After the season\u00b4s end and before the beginning of the following one, AZEMAD will have a dedicated page and platform on its website so that all clubs can apply for a possible partnership. Upon sending the application, and if a favorable outcome occurs, Azermad will propose a sponsorship plan for negotiation. If you want to propose a partnership outside this time period or sponsorship context, please send an email with a proposal to <a href=\"mailto:sport@azemad.com\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline\">sport@azemad.com<\/span>.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-17813\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"14\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-17813\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> How can I make a formal complaint? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-17813\" class=\"elementor-element elementor-element-ab4b8a6 e-flex e-con-boxed e-con e-child\" data-id=\"ab4b8a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d51ce10 elementor-widget elementor-widget-text-editor\" data-id=\"d51ce10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Through the Electronic Complaints Book (<span style=\"text-decoration: underline\"><a href=\"https:\/\/www.livroreclamacoes.pt\/Inicio\/\" target=\"_blank\" rel=\"noopener\">livroreclamacoes.pt<\/a><\/span>) or by email at <span style=\"text-decoration: underline\"><a href=\"mailto:sport@azemad.com\" target=\"_blank\" rel=\"noopener\">sport@azemad.com<\/a><\/span>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"WHO\\u00b4S AZEMAD SPORT?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"AZEMAD Sport is a business segment of AZEMAD\\u00b4s directed to sport, more specifically to Rink Hockey. We are the world\\u00b4s number 1 brand for Rink Hockey sticks and we offer a range of sticks that reaches all stages and any style of player. We are constantly developing and innovating, launching products that support players across the range of sports equipment for Rink Hockey.\"}},{\"@type\":\"Question\",\"name\":\"WHAT KIND OF PRODUCTS AND SERVICES DO YOU OFFER?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We offer products associated with Rink Hockey, but also some products that adapt to other situations. You can check our entire product catalog, follow our Blog or subscribe to our newsletter to keep up with all the news.\"}},{\"@type\":\"Question\",\"name\":\"How can I buy Azemad products?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You have three options:&#8211; Online store: available at sport.azemad.com\\\/en\\\/store. You buy directly from Azemad.&#8211; Official distributors: shops and distributors that promote and sell our products and meet our standards. You can find the list on the \\u201cStores\\u201d page.&#8211; At our premises in Oliveira de Azem\\u00e9is, Portugal. We always recommend checking beforehand (by email or phone) that the products you want are in stock.If you can\\u2019t find what you\\u2019re looking for, contact us by email at sport@azemad.com.\"}},{\"@type\":\"Question\",\"name\":\"WHAT ARE THE ADVANTAGES OF BUYING THROUGH DISTRIBUTORS?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Our recommended distributors are qualified to provide you with an excellent pre and post-sale service, assisting you in the purchase process. If you have any complaints to make, they will also be able to make a first evaluation of the product and assist you in the exchange process in case of manufacturing defect.\"}},{\"@type\":\"Question\",\"name\":\"IS IT POSSIBLE TO BUY PRODUCTS AT YOUR FACILITIES?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. Our facilities are located in Oliveira de Azem\\u00e9is, Portugal. All products can be purchased directly at our company; however, we always recommend a prior check (via email or phone) to assess the availability of the product(s) in question. Currently, we only offer in-person sales with cash payment.\"}},{\"@type\":\"Question\",\"name\":\"DO YOUR PRODUCTS HAVE A WARRANTY?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. For purchases made on our website, Consumers benefit from the 3-year legal guarantee from delivery, and Professional Customers from a 2-year warranty covering manufacturing defects. The warranty does not cover damage caused by misuse, accidents or impacts outside normal use. To make a warranty claim, contact us at sport@azemad.com with your proof of purchase. The product may need to be sent to our facilities so that our specialised technicians can carry out a technical assessment. If a lack of conformity is confirmed, the Consumer bears no costs. For purchases made in shops or from distributors, the warranty must be handled by the point of sale where the product was bought.\"}},{\"@type\":\"Question\",\"name\":\"WHAT IF THERE\\u00b4S PROVEN MANUFACTURING DEFECT?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If the defect is confirmed, Azemad Sport repairs or replaces the product with an identical one or one of equivalent value from the same range, at no cost to the Customer, including shipping. Where provided for by law, the Consumer may also request a price reduction or termination of the contract.\"}},{\"@type\":\"Question\",\"name\":\"CAN THE RESELLERS EXCHANGE\\\/ REFUND MY PRODUCT?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"All our official retailers should be able to conduct a preliminary analysis to check for manufacturing defects. If the manufacturing defect is unequivocal, they will have the authority to make an immediate exchange of the product in question. In case of doubt, the product will be sent for technical evaluation at our facilities. In relation to the refund, it will depend on the business model of each distributor, being a matter beyond AZEMAD&#8217;s control.\"}},{\"@type\":\"Question\",\"name\":\"I\\u00b4VE VISTED A DISTRIBUTOR ON YOUR LIST, BUT DOESN'T HAVE THE PRODUCT I WANT. HOW CAN I BUY IT?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Sometimes there may be stock shortages in certain products and sales points. If you do not find the items you want, you can check with the retailer about the possibility of placing an order and he\\\/she will assist you in the purchasing process. You can also contact us directly and we will analyze the best sales method for your case.\"}},{\"@type\":\"Question\",\"name\":\"I WHISH TO BECOME AN AZEMAD DISTRIBUTOR, HOW CAN I DO IT AND WHAT DO I NEED?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can apply to resell our products on the distributors page. After reviewing your application and in case of a pre-approval, we will provide you with our commercial terms and conditions. We value experience, ethics, ambition and the business method you intend to implement. However, becoming an official distributor and listed in our communications, will be pending evaluation over a certain period of time, where you will be required to meet certain business objectives.\"}},{\"@type\":\"Question\",\"name\":\"WHAT\\u00b4S THE #TEAMAZEMAD?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"#TeamAZEMAD are of those members that support AZEMAD. We choose the best players and those who relate to our values \\u200b\\u200bto represent us and be a source of inspiration for all Rink Hockey lovers. But everyone can be part of our team, in one way or another. Subscribe to our newsletter and receive all our news in advance, possible offers and do not miss any news AZEMAD!\"}},{\"@type\":\"Question\",\"name\":\"CAN I BECOME AN AZEMAD SPONSORED PLAYER?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We would like to support and collaborate with all athletes, but unfortunately it is not possible. In addition to the players who officially represent us, we also collaborate and support other players. If you think you have charisma, you are an inspiration to other athletes and you have a message to pass on, get in touch with us. We will analyze and certainly keep a close eye to your path and evolution!\"}},{\"@type\":\"Question\",\"name\":\"AND HOW TO BECOME AN AZEMAD SPONSORED CLUB?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"After the season\\u00b4s end and before the beginning of the following one, AZEMAD will have a dedicated page and platform on its website so that all clubs can apply for a possible partnership. Upon sending the application, and if a favorable outcome occurs, Azermad will propose a sponsorship plan for negotiation. If you want to propose a partnership outside this time period or sponsorship context, please send an email with a proposal to sport@azemad.com.\"}},{\"@type\":\"Question\",\"name\":\"How can I make a formal complaint?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Through the Electronic Complaints Book (livroreclamacoes.pt) or by email at sport@azemad.com.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-1511577362\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1511577362\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-8398d5a e-con-full e-flex e-con e-child\" data-id=\"8398d5a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-83aa07c elementor-widget elementor-widget-n-accordion\" data-id=\"83aa07c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1380\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1380\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> WHAT IS THE AZEMAD MADE OF YOU STICK CUSTOMIZER? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1380\" class=\"elementor-element elementor-element-19824d1 e-con-full e-flex e-con e-child\" data-id=\"19824d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eee130e elementor-widget elementor-widget-text-editor\" data-id=\"eee130e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As the name suggests, AZEMAD is Made for You. The Stick Customizer will give you the opportunity to make your stick unique and exclusive to you. Now, you&#8217;ll have the opportunity to have your own personality reflected in your stick! You create, we build!<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1381\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1381\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> HOW DOES THE CUSTOMIZATION PROCESS WORK? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1381\" class=\"elementor-element elementor-element-156e43c e-con-full e-flex e-con e-child\" data-id=\"156e43c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13e78fd elementor-widget elementor-widget-text-editor\" data-id=\"13e78fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The process is very simple. You can customize your stick with some parameters of features that we provide. As you customize, you can check the updated result in the preview. After you have completed all the customization to your liking, you can send us the design for review and production.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1382\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1382\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> WHICH STICK MODELS CAN I CHOOSE? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1382\" class=\"elementor-element elementor-element-8ebdaf1 e-con-full e-flex e-con e-child\" data-id=\"8ebdaf1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32e1e95 elementor-widget elementor-widget-text-editor\" data-id=\"32e1e95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For now, this feature is intended for the younger ones. The models from our Rookie range (Beginner \/ Mini \/ Tiny) are the only ones available for selection, but we hope to soon add our entire range of sticks. If you&#8217;re waiting for your favorite model, why not give a personalized and original gift?\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1383\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1383\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> CAN I UPLOAD AND CUSTOMIZE MY OWN DESIGN? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1383\" class=\"elementor-element elementor-element-00fb197 e-flex e-con-boxed e-con e-child\" data-id=\"00fb197\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c85c6d elementor-widget elementor-widget-text-editor\" data-id=\"5c85c6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>No. The designs will be confined to the parameters and features that we provide. What will make your stick unique and exclusive will be the different combinations of options, in addition to the text you want to add on the stick. However, if you have an original idea or a collaboration proposal and you want our design team to assess your own customization, download our template and send it to sport@azemad.com.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1384\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1384\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> WHICH COUNTRIES IS THE SERVICE AVAILABLE FOR? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1384\" class=\"elementor-element elementor-element-03d0c4b e-flex e-con-boxed e-con e-child\" data-id=\"03d0c4b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9220dd9 elementor-widget elementor-widget-text-editor\" data-id=\"9220dd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"w-dyn-item\" role=\"listitem\"><div class=\"legalitemcontent\"><div class=\"expandable-text w-richtext\"><p>For now, shipping is limited to the following countries: Portugal, Spain, France, Italy, Germany and the United Kingdom. If you would like shipping to a country not on this list, contact us at <span style=\"text-decoration: underline\"><a href=\"mailto:sport@azemad.com\" target=\"_blank\" rel=\"noopener\">sport@azemad.com<\/a><\/span> and we will assess your request.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1385\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1385\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> I HAVE A STORE WITH AZEMAD PRODUCTS NEAR MY RESIDENCE, CAN I BUY THROUGH IT? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1385\" class=\"elementor-element elementor-element-26f2316 e-flex e-con-boxed e-con e-child\" data-id=\"26f2316\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0bd6057 elementor-widget elementor-widget-text-editor\" data-id=\"0bd6057\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can order your personalized stick at an <a href=\"\/parceiros\">Official AZEMAD Distributor<\/a>. They will help you in the customization process, but the final price for the product will always be the same as it appears in our simulator, shipping will be charged anyway, as it requires factory production and subsequent exclusive shipment to the store. When ordering through our distributors, you have the advantage of being able to pay and pick up at the store, facilitating and anticipating the shipping period and also having better commercial support before and after sale. However, it still needs to be paid in advance.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1386\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1386\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> WHAT ARE THE COSTS FOR A CUSTOM STICK? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1386\" class=\"elementor-element elementor-element-9915d16 e-flex e-con-boxed e-con e-child\" data-id=\"9915d16\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11db330 elementor-widget elementor-widget-text-editor\" data-id=\"11db330\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Customization costs 10\u20ac per stick. Therefore, the grand total cost for the customization stick will depend on the price of the chosen stick model and shipping costs, which my change from country to country. In other words, the final price will be the Stick\u00b4s selling price + Shipping Costs + \u20ac 12.30(inc.Portuguese tax sales)per Customization. Before confirming your order, the total price to pay will appear on the submission form.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1387\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1387\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> HOW MANY CUSTOM STICKS CAN I BUY? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1387\" class=\"elementor-element elementor-element-cf555e8 e-flex e-con-boxed e-con e-child\" data-id=\"cf555e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-980cc08 elementor-widget elementor-widget-text-editor\" data-id=\"980cc08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can order as many sticks as you like, but keep in mind that each customization is independent from each other, even if the designs are the same. Therefore, you will always add the price of customization to each stick, but the postage remains up to 10 sticks per order. (insert quantities in the order form?)<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1388\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1388\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> CAN I WRITE WHAT I WANT? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1388\" class=\"elementor-element elementor-element-ffc7f55 e-flex e-con-boxed e-con e-child\" data-id=\"ffc7f55\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac027b9 elementor-widget elementor-widget-text-editor\" data-id=\"ac027b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You are free to write what you want, however, your design will be analyzed. AZEMAD will only go forward with your customization if it does not contain trademarks, improper terms or or words that may affect the company\u00b4s good name. For these reasons reserves the right to reject such customization.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1389\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1389\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> I WANT TO BUY, WHAT IS THE PURCHASE PROCESS? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1389\" class=\"elementor-element elementor-element-26a956e e-flex e-con-boxed e-con e-child\" data-id=\"26a956e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e43906d elementor-widget elementor-widget-text-editor\" data-id=\"e43906d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Orders are paid in advance, after you receive the payment details by email. The available methods are bank card, MB Way and Multibanco Reference. Production only starts once payment has been confirmed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-13810\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"11\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-13810\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> WHAT PURCHASING METHODS CAN I USE? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-13810\" class=\"elementor-element elementor-element-5da69f3 e-flex e-con-boxed e-con e-child\" data-id=\"5da69f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-edb498a elementor-widget elementor-widget-text-editor\" data-id=\"edb498a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In Portugal, you can choose between payment by ATM reference, payment by MB Way reference or Paypal. Regarding other countries, you can choose PayPal or bank transfer. We guarantee that all methods will be simple, effective and, most of all, safe! <strong>This is not a direct online sales method, you are just generating an order reference and the payment methods do not require any data.<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-13811\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"12\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-13811\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> WHAT IS THE ESTIMATED DELIVERY TIME? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-13811\" class=\"elementor-element elementor-element-9200964 e-flex e-con-boxed e-con e-child\" data-id=\"9200964\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f617731 elementor-widget elementor-widget-text-editor\" data-id=\"f617731\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The estimated delivery time is 1 to 3 weeks after payment is confirmed. If the order is not delivered within a maximum of 30 days, the Customer may cancel it and is entitled to a full refund.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-13812\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"13\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-13812\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> I HAVE ALREADY ORDERED, HOW CAN I TRACK THE STATUS OF MY ORDER? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-13812\" class=\"elementor-element elementor-element-34f2aaa e-flex e-con-boxed e-con e-child\" data-id=\"34f2aaa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-436c610 elementor-widget elementor-widget-text-editor\" data-id=\"436c610\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As soon as the payment is approved, we will confirm beginning of production. Once completed and ready for shipping, we will contact you by email and provide you with the carrier&#8217;s details and estimated arrival time. You don&#8217;t have to worry about anything.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-13813\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"14\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-13813\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> I RECEIVED THE STICK BUT I WANT TO EXCHANGE IT, HOW CAN I DO IT? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-13813\" class=\"elementor-element elementor-element-f103470 e-flex e-con-boxed e-con e-child\" data-id=\"f103470\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a5b9f82 elementor-widget elementor-widget-text-editor\" data-id=\"a5b9f82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Unfortunately it\u00b4s not possible to exchange a product that was made specifically for you, except under proven manufacturing defect. According to the law, all products that undergo individual customization do not require the Returns and Refunds clauses.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-13814\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"15\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-13814\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> SO, IS MY STICK COVERED BY A WARRANTY? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-13814\" class=\"elementor-element elementor-element-86524fa e-flex e-con-boxed e-con e-child\" data-id=\"86524fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd4725f elementor-widget elementor-widget-text-editor\" data-id=\"dd4725f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It does. Custom sticks have the same warranty as all our other products: 3 years for Consumers and 2 years for Professional Customers, from delivery. The warranty does not cover damage caused by misuse, accidents or impacts outside normal use. Because they are customised, these sticks cannot be returned without a reason, but they can be exchanged or repaired if they are defective.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-13815\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"16\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-13815\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> SO, I CHOSE A CERTAIN COLOR AND IT DOESN'T MATCH WHAT APPEARS ON MY SCREEN, WHY?  <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-13815\" class=\"elementor-element elementor-element-f12c035 e-flex e-con-boxed e-con e-child\" data-id=\"f12c035\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df7e9fe elementor-widget elementor-widget-text-editor\" data-id=\"df7e9fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We give you the chance to choose the colors you like the most, from a large palette, but you have to be careful and confirm which color you really want to use. The colors shown may vary on the screens of various electronic devices, so you should be sure of what you choose. The impression will be exactly the color codes you chose, but you must also pay attention to the color base of the stick. Some colors stand out more in white paint and others are less visible directly in wood (such as yellows, oranges, browns&#8230;),<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-13816\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"17\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-13816\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> I WANT TO SHARE OR SAVE MY DESIGN, HOW CAN I DO IT? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-13816\" class=\"elementor-element elementor-element-65c8d89 e-flex e-con-boxed e-con e-child\" data-id=\"65c8d89\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78fdb18 elementor-widget elementor-widget-text-editor\" data-id=\"78fdb18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>which can also affect the printing of vivid colors. You will have a Share button that will copy the generated design link up to that point. You can save that link to edit your design later again or send it to someone so you can share your Work of Art!<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-13817\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"18\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-13817\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> TO SUBMIT MY DESIGN, I\u00b4LL HAVE TO FILL IN SEVERAL DETAILS. WHAT ABOUT MY PRIVACY? And my privacy? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-13817\" class=\"elementor-element elementor-element-6d010ce e-flex e-con-boxed e-con e-child\" data-id=\"6d010ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47d076a elementor-widget elementor-widget-text-editor\" data-id=\"47d076a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All the data you will provide is necessary to invoice and ship your order. We guarantee complete data confidentiality and it will only be used for this purpose, complying with all RGDP rules . If you agree to subscribe to our newsletter, we will only collect and store your name and email address.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Learn more about Azemad, our group, products, services, how to buy, advantages, guarantees, and more&#8230; Clarify your doubts!<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5057","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions (FAQs) | Azemad Sport - Rink Hockey<\/title>\n<meta name=\"description\" content=\"Warranty, shipping and payments: find the frequently asked questions about Azemad Sport\u2019s rink hockey products.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sport.azemad.com\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - Azemad Sport\" \/>\n<meta property=\"og:description\" content=\"Learn more about Azemad, our group, products, services, how to buy, advantages, guarantees, and more... 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